Discover the rich heritage of our hotel, nesseled in the heart of vibrant Victoria
Our History
Located on historic grounds, our hotel began as a Hudson’s Bay Company trading post in 1843, evolving as Victoria transformed from a trading outpost to the bustling capital of British Columbia. The site, once home to Grimm’s Carriage Factory in the 1880s, reflects the rugged charm of early Victoria, now hosting our esteemed hotel.
The original wooden structure was replaced with elegant tan brick and white terracotta during a pre-World War I building boom, marking our commitment to growth and refinement. Named initially as the Carlton Hotel and later the Saint James Hotel, our building has withstood time and turmoil, including a significant fire in the 1970s. Today, as the Best Western Plus Carlton Plaza, we proudly offer a blend of historic architecture and contemporary comfort, inviting guests to partake in our rich heritage.
Hosting Our Community
Our hotel proudly serves as a supportive space for the community, offering a safe haven and essential services in times of need.
Disaster Relief
In times of crisis, our hotel becomes a sanctuary, providing shelter and resources to those affected by disasters.
Medical Stays
We provide comfortable accommodations for medical stays, ensuring a restful environment for recovery close to local healthcare facilities.
Cridge Program
We collaborate with the Cridge Program to support community members in transition, offering a place of comfort and stability.
"Stayed here as part of a Victoria Clipper package and got a great deal. Suite size room was very generous and the neighborhood was surprisingly quiet. Front desk staff was very responsive and helpful. Will definitely stay here again!"
"Check in was smoothe, Valet was easy to access when we needed the car, Staff were very friendly and helpful. Will stay again."
"The hotel was in the heart of downtown, walkable to shops, dining and the inner harbour. Staff was lovely and rooms spacious and clean :)"
"Will definitely come back again!"
"Front desk agents were especially welcoming and helpful. Much more affordable than other hotels on the same block with multiple complimentary services."
"The location was fantastic, everything was within minutes walking! Transit was great too for further destinations. The hotel was reasonably priced and very comfortable and clean! Location and value can’t be beat!"
